Editing

After your first draft, you will need to edit your content.

Look for content that can be shortened, clarified, or even deleted.

Check user focus

• Who is the user?

• What do they want to do? (one thing per page)

• When is it done?

Check task direction

• Does the first sentence explain what the service does?

• Does each sentence help the user with the task?

Shorten content

• Sentences should be under 15 words.

• Paragraphs should have 3 sentences or less.

• Write subheadings about every 3 paragraphs.

• Use bulleted lists instead of long sentence lists.