Request human translations

We prioritize human translations for vital information.

Get human translations

You should consider getting human translations if your page has vital information. Think about who your users are and what they need to do with your translated content.

Requirements

Your content must:

  • Be for San Franciscans, from Digital Services

  • Be at or below a 5th-grade reading level (if it’s not, we can help)

  • Be free of jargon or metaphors

  • Be clear, in plain English

  • Be final copy

  • Be in an editable format

What we do not translate

We do not translate:

  • Draft content

  • PDFs or FAQs

  • Content from departments

  • Content for lawyers

  • News and Topic content types

  • In any languages other than Spanish, Chinese or Filipino

We can only translate final, approved copies of content. Any edits to a finalized copy will radically change how fast we can get your translation to you.

Fill out the request form

Notes

User research on translations

Last updated