Transaction

Use for something a resident can do.

Transactions are usually a continuous step by step process with an action the resident can take. Getting information is not a transaction, but checking eligibility is.

Use a button, or 'call to action," to guide the user to the action. All essential information should go before the button. All non-essential information should go after it. Only use 1 button per transaction page.

SF.gov homepages can show individual transactions under “Services” sections. You cannot add any images to transaction pages.

Transaction examples:

• Get immigration legal help

• Buy a home at a below market rate price

Copy the Transaction page template GoogleDoc to write your own transaction page.